AI-Powered
Voice Assistant
voiBOTAssistant
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voiBOTAssistant Sample Voice Recordings
To help you experience voiBOTAssistant , we’ve created a 1-minute demo for you. You can also listen to sample recordings below to explore various industry-specific use cases.
Abone Sayısı
Tecrübe
Hizmet
Müşteri Memnuniyeti
Our company, licensed by the Information and Communication Technologies Authority (BTK), provides Fixed Line Services (STH) to businesses using VoIP technology at competitive prices. These services allow companies to make phone calls over the internet instead of traditional analog lines, and are offered in three different categories.
Fixed Line Service- STH
NTS Fixed Number Portability
Companies can transfer their fixed phone numbers (e.g., 0212, 0312, 0232, 0850) from existing operators to us. After porting, old analog line restrictions are removed, and the service supports simultaneous calls with no limit. Firms pay only for fixed subscriptions and outbound call minutes — eliminating per-line infrastructure costs.
Fixed Line Service - STH
New Number Fixed Line Allocation
With our Fixed Number Allocation Service, we provide location-based (e.g., 0212, 0312, 0232) or location-independent (0850) numbers. There are no simultaneous call limits on allocated numbers. Charges are applied per line, plus fixed subscription and outbound call fees.
Fixed Line Service- STH
THK Wholesale Line Rental
With the Wholesale Line Rental service, companies can transfer their analog or PRI lines from other operators without number porting by submitting a Service Provider Change Form. Incoming calls remain on the original operator; outgoing calls are routed through us. This enables cost efficiency without infrastructure changes.
Fixed Line Service - STH
ISP Internet Service Provider
Through the ISP license granted by BTK, we provide robust internet infrastructure to our corporate clients. We ensure uninterrupted voice service quality, and in case of potential issues, we intervene rapidly to minimize disruptions.
AI-Powered Solutions
Following extensive R&D efforts, our company has developed proprietary STT (Speech to Text) and TTS (Text to Speech) libraries as the foundation of our AI-based voice technology solutions. Through integrations with these libraries, we deliver tailored AI solutions to meet our clients’ specific needs.
sayesinde müşterilerimizin talep etmiş olduğu farklı yapay zeka çözümlerimizi sunabilmekteyiz.
AI-Powered Solutions
voiBOTAssistant Solution
AI-Powered Solutions
voiBOTAnalytics Solution
Voip Telekom has developed its own offline transcription libraries through extensive R&D and machine learning. This system transcribes contact center and corporate conversations into timestamped text. With AI-powered summaries and sentiment analysis, managers can track performance via detailed reports through Voip Telekom’s secure web portal.
AI-Powered Solutions
voiBOTSTT Speech to Text
AI-Powered Solutions
voiBOTTTS Text To Speech
AI-Powered Solutions
voiBOTTranslate Real Time Translation
AI-Powered Solutions
voiBOTIVR Solution
Developed by Voip Telekom, voiBOTIVR uses STT and Speech Recognition technologies to guide customers through contact center processes by speaking, rather than pressing keys. For instance, a customer can easily reach the right department just by stating their request, without navigating lengthy dial menus.
AI-Powered Solutions
voiBOTEmotion Emotion Analysis
Voip Telekom has developed offline STT (Speech to Text) libraries through R&D and machine learning. Running on GPU-based servers, these libraries detect customer emotions in contact centers. Managers can listen to relevant voice recordings focused solely on emotional context and rate them for further evaluation.
AI-Powered Solutions
voiBOTQuality Quality Management
AI-Powered Solutions
voiBOTBiometrics Voice Biometrics
Voip Telekom has developed offline STT (Speech to Text) libraries through R&D and machine learning. Running on GPU-powered servers, these libraries recognize customer voices in contact centers and streamline identity verification for operations that do not require high-level security.
Additional Services
Based on client demands, our company has developed tailored voice technology solutions for various industries through R&D efforts. Today, many of our clients across different sectors continue to use these custom-built solutions.
Additional Services
Mobile Extension Cloud PBX Service
Instead of traditional cloud PBX systems, we developed a low-bandwidth VPN-compatible PBX solution that works over Wi-Fi or LTE and is fully compatible with mobile phones. With push notification support, mobile extensions ensure employees are always reachable without draining battery on iOS and Android devices. Our solution also integrates with Active Directory and other systems, supporting seamless web service communication.
Additional Services
International Number Allocation Service
Based in Turkey, we offer local fixed numbers for companies operating abroad to meet their communication needs. For example, we assign a German number to your call center in Turkey, enabling local, two-way communication with customers in Germany. Incoming calls are routed to Turkey, while outbound calls display your German number.
Additional Services
Number Masking Service Service
With this system developed for courier and logistics companies, customer and employee phone numbers are hidden, displaying only the company’s number during calls. Integrated with mobile courier apps, the system operates through CRM and Number Masking APIs, ensuring all calls are logged. When a customer calls back, the call is routed to the last courier or relevant branch who contacted them.
Additional Services
Emergency Code For Safety and Hospitals
The Emergency Call System is used in hospitals and factories where workplace safety is critical. Authorized personnel can trigger an emergency code via a mobile app, sending a voice alert to all designated recipients. For example, in a hospital, if a health worker is under threat, selecting the emergency code immediately notifies the security team via IVR call, ensuring rapid response.
Additional Services
Branded Phones IP PBX Integration for Branded Phones
Voip Telekom enables branded phones, whether SIP-supported or not, to be integrated with its own IP PBX system, allowing full use of PBX features. Offered as either an on-premise or cloud-based solution, it facilitates CRM and ERP integrations while eliminating licensing and maintenance costs.
Additional Services
Automated Appointment Reminder
Additional Services
444ABCD SCB Service for NGN SIP
o enable the use of 444 numbers provided by Türk Telekom in cloud PBX systems, we offer an SBC (Session Border Controller) integration hosted in our Gayrettepe data center. With this integration, 444 numbers can be utilized on PBX systems hosted in data centers.
Additional Services
Who Called? Missed Call Tracking Service
When there are multiple extensions behind a company’s main PBX number, it’s often unclear who the customer was trying to reach. The “Who Called?” service logs the customer’s number when they call and offers a direct callback option to the last internal user who attempted to contact them. This ensures quick and accurate follow-ups with the right team member.
Additional Services
Dijital Fax Service
Our Digital Fax Service enables companies to receive and send faxes without printing. Incoming faxes can be monitored via a portal and delivered directly to a designated email address. Outgoing faxes are sent as scanned documents through email or the portal interface.
Let’s Build a New Project Together
Tailored Voice Solutions for Your Company
Identify Needs
Let’s discuss and define your company’s specific requirements together.
Project Development
Project Development Our team conducts technical assessments and prepares tailored plans to meet your needs.
Demo Presentation
Before going live, we present a full-featured demo to showcase the solution.
Success Stories
Example Projects Delivered for Our Clients
Cisco Phones – IP PBX Integration
For a logistics company with over 800 branches, Cisco IP phones were registered on our on-prem IP PBX system instead of Cisco Call Manager. We also implemented custom call scenarios based on specific needs, enabling detailed call traffic monitoring via advanced reporting.
Advanced IVR Integration
n a hospital project, we deployed an AI-powered IVR system that lets patients book appointments by saying their names and surnames—without needing a live agent. The system is connected to the hospital database and supports secure communication using number masking for sensitive interactions.
Multi-Brand PBX Integration
For a major holding company operating across 30 locations, we provided integration between various branded PBX systems and the central IP PBX via Active Directory and hybrid network structure. This setup allowed mobile users connected to branch PBXs to communicate seamlessly.
Smart Routing for Customer Callbacks
In a project for an insurance company, we established a secure SBC-based connection between the Call Center and the Head Office. The system enables intelligent call routing so that returning customers are automatically directed to the last agent or extension that contacted them.
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